Client Support

Knowledge Base

Before submitting a support ticket or contact us directly, you may wish to read our knowledge base archive as your problem may have been solved already.

Please note we are still updating our knowledgebase. If your answer cannot be found please contact us by submitting a new ticket.

Broadband
bullet point KB-9 - Can I connect a network to my ADSL link?
bullet point KB-12 - Can I run my own web servers?
bullet point KB-8 - Can I still use my telephone line with ADSL?
bullet point KB-13 - Do I need to install a firewall to improve my security?
bullet point KB-6 - How fast is ADSL?
bullet point KB-7 - What do I need to have ADSL?
bullet point KB-10 - What is ADSL MAX?
bullet point KB-5 - What is ADSL?
bullet point KB-11 - What sort of speed might I expect from ADSL MAX?
Email
bullet point KB-26 - Duplicate Messages in Outlook Express
bullet point KB-25 - Identifing Your Email Store Folder
bullet point KB-19 - Setting rules for your email account
bullet point KB-21 - Setting up a signature in your outgoing emails
bullet point KB-18 - Setting up your email accounts
bullet point KB-20 - Webmail - Online Access to your Email
Managed Hosting
bullet point KB-14 - Can I transfer my web hosting from another company?
bullet point KB-16 - What operating system does VOXIT use?
bullet point KB-15 - Will I get access to a web hosting control panel?
bullet point KB-17 - Will I have unlimited access to update my website?
Microsoft Office - Word 2007
bullet point KB-24 - Password Protect Your Document File
PC Maintenance
bullet point KB-27 - Defragmentation
bullet point KB-28 - Scanning Hard Drives for Errors
bullet point KB-30 - Temporary Internet Files
bullet point KB-29 - Windows Updates
Web Stats
bullet point KB-23 - Where are my stats?
bullet point KB-22 - Will I have Web Stats?